Articles
Case Story: The Returns Dilemma That Unlocked 4% Net Margin
A successful consumer brand battled rising product returns until a diagnostic revealed the company itself was the problem. Discover how addressing hidden communication gaps and process flaws transformed returns into a 4% net operating margin gain and enhanced customer trust.
THE BILLION-DOLLAR BLIND SPOT: Uncovering Hidden Free Cash Flow in Organisations
Discover the billion-dollar blind spot luxury brands miss: untapped free cash flow. Learn how the Strategic Bloodhound uncovers hidden values and transforms growth.
BREAKING THE GROWTH PARADOX: The Genesis of The SØRENSEN Framework
Discover the genesis of The SØRENSEN Framework, born from solving a brand’s growth paradox: how millions in sales gain can hide billions in brand value loss, and how to quantify the unseen.
THE SERIAL RETURNER PARADOX: Unmasking the Hidden Costs Driving Up Online Prices
“Serial returners” are driving up online prices. Discover how illuminating the unseen operational flaws, not blaming shoppers, transforms this retail paradox into significant profit and growth.
THE $1.75 TRILLION RETAIL GHOST ECONOMY: Unmasking Unseen Value Loss
Retailers globally lose $1.75 trillion annually to a "Ghost Economy" of returns, overstocks, and out-of-stocks. Discover how understanding the "Why?" can unmask this unseen revenue loss and reclaim profound value.